Privacy Policy

At Pixelcate.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our image editing services.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and India’s Digital Personal Data Protection (DPDP) Act.

1. Information We Collect

We may collect the following types of information when you use our website or services:

a. Personal Information

Name
Email address
Billing and payment information (if applicable)

b. Uploaded Content

Images, files, and any related metadata you upload for editing.

c. Usage Data

IP address
Browser type and version
Pages visited and usage patterns
Time spent on the site
Referring URLs

d. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Provide and improve our image editing services
Fulfill your requests and process transactions
Communicate with you about updates, promotions, and support
Monitor website performance and troubleshoot issues
Meet legal, regulatory, and security requirements

We only process your personal information where we have a lawful basis under applicable data protection laws.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

With your consent
To service providers who assist us in operating our website (and who are bound by confidentiality)
If required by law or to protect legal rights

4. Legal Bases for Processing (GDPR)

For users from the European Economic Area (EEA), we rely on the following legal grounds to process your information:

Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests, provided they do not override your rights

5. Your Privacy Rights

a. For EEA Users (GDPR)

You have the right to:

Access your data
Correct inaccurate data
Delete your data ("right to be forgotten")
Object to processing or request restriction
Data portability (receive a copy in a structured format)
Withdraw consent at any time

b. For California Residents (CCPA)

You have the right to:

Know what personal information we collect and how we use it
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell your data)
Non-discrimination for exercising your privacy rights

To submit a request, contact us thorugh Contact Page.

c. For Indian Users (DPDP Act)

You have the right to:

Access and correct your personal data
Request deletion of your data
Be informed about how your data is processed
File a grievance if you believe your data rights are violated

4. Data Retention

We keep your information only as long as needed to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data at any time.

Uploaded images are typically deleted within 2 hours after project completion unless otherwise agreed.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party tools (e.g., analytics, payment processors). We are not responsible for the privacy practices of those third parties.

8. International Data Transfers

If you are located outside India, please note that your information will be transferred to and processed in India. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.